iggs Terms of Use

When you join iggs, you agree to our terms of use. These terms set out how we operate our platform, what we expect from you, and how we handle disputes. We keep our terms straightforward so you understand your rights and responsibilities before you fund your account or place any bets on our sportsbook, live-dealer tables, or slot games.

Our services on iggs are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you are accessing iggs from Jakarta, Surabaya, Bandung, Medan, or any other location, you must confirm that your region permits online gaming before creating an account.

This page covers account creation, deposits and withdrawals, bonus terms, game rules, and dispute resolution. If you have questions about any term, our English support team is available through the iggs platform.

Account Terms and Conditions on iggs

Creating your iggs account

To open an account on iggs, you must be of legal age in your jurisdiction and provide accurate identity information. We require an email address, a password, and basic personal details (name, date of birth, address). You verify your email by clicking a link we send to your inbox. Once verified, you can deposit funds and access our full platform: football markets (Liga 1, Piala AFF, Champions League), live-dealer tables (roulette, baccarat, blackjack, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).

Account verification on iggs

Before your first withdrawal, we require account verification. You provide a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We verify your identity to comply with anti-money-laundering regulations. Verification typically completes within standard banking hours. Once verified, future withdrawals are faster. We may request additional documentation if we detect unusual activity on your account.

Your iggs account is personal and non-transferable

Your iggs account is for your personal use only. You may not share your login credentials, transfer your account to another person, or use multiple accounts. If we detect account sharing or duplicate accounts, we reserve the right to suspend or close your account without notice. Any funds in a suspended account are subject to our dispute resolution process.

Deposits, Withdrawals, and Bonus Terms on iggs

How we handle deposits on iggs

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits via mobile wallets and mobile banking typically post within moments. Bank transfers follow standard banking timelines. Once your deposit is credited, your account balance updates immediately, and you can access all games on iggs. We do not charge deposit fees, but your bank or payment provider may apply their own charges.

Withdrawal policy on iggs

You can withdraw your account balance at any time, subject to account verification and standard banking timelines. Navigate to the Cashier section on iggs, select Withdraw, and enter your amount. We verify your identity and payment method before processing. Withdrawals are routed to your registered payment method. local payment and mobile wallet withdrawals are typically faster; bank transfers follow your institution's processing times. We may impose minimum and maximum withdrawal amounts depending on your payment method.

Bonus terms on iggs

We may offer promotional bonuses to new or existing users. Any bonus offer comes with specific terms: a minimum deposit amount, a playthrough requirement (the number of times you must wager the bonus before withdrawing), and eligible games. We display these terms clearly before you claim a bonus. Bonuses are non-transferable and expire if not used within the stated timeframe. We reserve the right to modify or cancel bonus offers at any time.

Game rules and settlement on iggs

Each game on iggs (sportsbook, live-dealer, slots) has specific rules. For football markets, we settle bets based on official league results. For live-dealer tables, we settle based on the dealer's action and the wheel or card outcome. For slots, we settle based on the reel spin result. All settlements are automatic and final. If you believe a settlement is incorrect, contact our support team within 48 hours with details of your bet.

Dispute resolution on iggs

If you have a dispute with iggs, contact our English support team through the platform. We investigate disputes within 5 business days and respond with our findings. If you are not satisfied with our response, you may escalate your dispute to our management team. We aim to resolve all disputes fairly and transparently. Our services are available only where local law permits, and disputes are subject to the laws of the jurisdiction where iggs operates.

Jurisdiction and service availability

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access iggs from a restricted jurisdiction, we may suspend or close your account without notice. Any funds in a closed account are subject to our dispute resolution process and applicable law.

Our terms on iggs are designed to protect both you and our platform. We operate transparently, settle bets fairly, and process payments securely across mobile banking, local payment, online payment, and bank transfers. If you have questions about any term or our policies, our support team is available to help. By using iggs, you agree to these terms and acknowledge that our services are available only where local law permits.